Data Protection Policy

Bw52 Privacy Policy — Your Data Is Completely Safe With Us

From the moment you register at bw52 to every transaction you make — this page clearly sets out how we handle your data, who we share it with, and whether we share it at all. There is nothing hidden.

Version 2.5 Last Updated: 15 January 2026
Quick Summary
Your data is never sold to third parties
All data is encrypted with 256-bit SSL
You can delete or modify your own data
You can unsubscribe from marketing emails at any time
Full Transparency on Cookie Usage
No Data Sharing Without Legal Obligation
This document was last updated on 15 January 2026.

01Introduction

Welcome to bw52. We believe that trust is the foundation of any good relationship — and transparency is what makes trust possible. When you open an account, place a bet, or simply browse our site, some information naturally comes to us. This Privacy Policy gives you a clear and complete picture of how that information is handled.

Bw52 never uses your data behind the scenes. Everything we do is described on this page — nothing more. If our policy ever changes, we will inform you in advance.

This Privacy Policy applies to all bw52 services — including the website, mobile application, and customer support. By using bw52's services, you are considered to have agreed to this policy.

In plain terms: We only collect what we need to provide our services. We collect nothing extra, sell nothing, and use nothing beyond its intended purpose without your consent.

02What Data We Collect

Bw52 collects data in three ways — what you provide directly, what is generated through your use of the platform, and what is collected automatically via technology (such as cookies).

Data Type Example Collection Time
Identity Information Name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At Registration
Financial Information BKash/Nagad number, bank details (partial) Deposit & Withdrawal Times
Activity Data Betting history, login times, pages visited While Using the Platform
Device Information IP address, browser type, operating system Automatically
Support Records Support chat and email conversations During Support Interactions

What Data We Do Not Collect

  • Full card numbers and CVV codes are never stored
  • We do not ask for religious beliefs, political opinions, or ethnic identity
  • Location is not tracked — only an approximate location is determined from your IP address

03Why We Use Your Data

Bw52 uses your data only for specific, defined purposes. Nothing is stored without a clear reason.

  • Account Management: Your identity information is used to create, verify, and secure your account
  • Service Delivery: Financial information is required to correctly process betting, payments, and other services
  • Fraud Prevention: Device and activity data is analysed to detect unusual behaviour
  • Support: Support records are used to resolve your issues quickly
  • Improvement: Usage patterns are analysed to improve the platform
  • Legal Obligations: Certain data must be retained to meet regulatory requirements
  • Relevant Offers: To keep you informed about bonuses and promotions tailored to your preferences (this can be turned off)

Important: bw52 never sells your data to third parties for marketing purposes. Our marketing is solely for promoting our own platform and services.

04Who Your Data Is Shared With

Bw52 does not normally share your data with anyone. However, there are certain situations where sharing becomes necessary.

When Your Data May Be Shared

  • Payment Processors: Necessary information is shared with bKash, Nagad, banks, and other providers to process transactions. This data is used solely for completing those transactions.
  • Technology Service Providers: Data is shared under contract with trusted technology providers for hosting, security, and analytics services. These providers are required to comply with our privacy standards.
  • Legal Authorities: We may be required to disclose data in response to court orders, legal investigations, or valid requests from regulatory authorities. In such cases, we always provide only the minimum information necessary.
  • Fraud Prevention Network: We can verify against fraud lists through secure and lawful means.

To be clear: bw52 does not share your personal information with any advertisers, data brokers, or other betting operators. This is a core part of our business policy.

05Data Protection Practices

Bw52 follows the highest industry standards to keep your data secure — with protection measures in place on both the technical and organizational levels.

Technical Safeguards

  • All data is secured with 256-bit SSL/TLS encryption
  • Passwords are never stored directly — only an encrypted hash is kept
  • Financial data is stored on separate, secured servers
  • Two-Factor Authentication (2FA) Available
  • Regular security audits and penetration testing are conducted
  • Accounts are automatically locked when a suspicious login is detected

Organisational Security

  • Only authorised staff can access user data
  • Every instance of data access is logged
  • All staff sign confidentiality agreements
  • In the event of a data breach, affected members will be notified within 72 hours

Please Note: Your role in digital security matters too. Use a strong password, never share it with anyone, and avoid clicking on suspicious emails or links.

06Cookie Policy

Cookies are small text files stored in your browser. bw52 uses cookies to improve site functionality and personalize your experience.

You can update your cookie preferences in most browsers. However, disabling essential cookies may cause some bw52 features to stop working correctly.

07Your Rights

You have several rights regarding your data at bw52. Contact our support team to exercise any of these rights.

Right to Access Your Data

You can request to know what information we hold about you and receive a copy of it.

Right to Rectification

You may request a correction if any of your information is inaccurate.

Right to Erasure

After your account is closed, you may request deletion of your data (within legal limits).

Right to Restrict Processing

In certain cases, you may request that we stop processing your data.

Right to Data Portability

You can receive your data in a common format (such as CSV).

Right to Opt Out of Marketing

You can opt out of promotional emails and SMS messages at any time.

To exercise any of your rights Help Center Contact us or send us an email privacy@bw52.click. We typically respond within 7–14 business days.

08How Long Your Data Is Retained

Bw52 does not retain data longer than necessary. However, certain information must be kept for a defined period due to legal and regulatory requirements.

  • Account Information: For the duration of the active account and up to 5 years after closure
  • Transaction Records: Up to 7 years due to legal obligations
  • Support Conversations: Up to 3 years after the issue is resolved
  • Cookies & Analytics Data: Up to 13 months
  • Login Logs: 1 year for security purposes

After the stated period, data is permanently deleted or fully anonymised for analytical purposes.

09Children's Privacy

Bw52 strictly prohibits providing services to anyone under 18. We do not knowingly collect personal information from minors.

If we become aware that we hold data belonging to a minor, we will immediately delete that data and close the associated account.

A Note to Parents: If you suspect your child is using bw52, please contact us immediately Let Us Know. We will act promptly.

10Privacy Policy Updates

Bw52 may update this Privacy Policy from time to time, due to changes in technology, legal requirements, or improvements to our services.

If we make any significant changes, we will:

  • Registered members will be notified by email (at least 7 days in advance)
  • A clear notice will be displayed on the site
  • We will notify you of the effective date of any updated policy

The date of the latest update will always be shown at the top of this page. Continued use of the platform after any changes constitutes acceptance of the updated policy.

11Contact

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us.

Privacy Team
privacy@bw52.click
Support
support@bw52.click
Response Time
General inquiries: 24–48 hours. Rights requests: 7–14 business days.

To go directly to support, visit our Help Centre View the page.

Why bw52 Is Trustworthy

Our 6 Commitments to Protecting Your Privacy

We protect your data through real action, not just words

🔐
Encrypted Storage

All your personal and financial data is stored with 256-bit AES encryption. Even in the event of a breach, your information remains completely unreadable.

🚫
No Sale of Data

Bw52 never sells your data to third parties under any circumstances. This is a core principle — one that will not change regardless of commercial pressure.

👁️
Full Transparency

What data we collect, why we collect it, and how we use it — it's all clearly laid out on this page. Nothing is hidden.

✏️
You're in Control

View, correct, or delete your data — we respect every request you make. You can opt out of marketing at any time.

🛡️
Regular Security Audits

Independent security experts audit bw52's systems every year. Any vulnerabilities identified are resolved promptly.

Rapid Incident Response

In the event of a security incident, we notify affected members within 72 hours and take immediate steps to limit any damage.

Start Betting Safely

Join bw52 With Full Confidence in Your Privacy

Your data is safe — bet with peace of mind. Open a free account today.

⚠️ For users aged 18+ only. Responsible Gaming Learn more.

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